{"id":3364,"date":"2024-11-16T18:28:47","date_gmt":"2024-11-16T18:28:47","guid":{"rendered":"https:\/\/searadordens.com\/?page_id=3364"},"modified":"2024-11-16T18:28:49","modified_gmt":"2024-11-16T18:28:49","slug":"termos-condicoes","status":"publish","type":"page","link":"https:\/\/searadordens.com\/en\/termos-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Terms and Conditions of Quinta Seara d&#039;Ordens<\/strong><\/h3>\n\n\n\n<p>These Terms and Conditions govern the booking process for wine tourism visits and activities, as well as the management of orders for its products, offered by [Company Name]. <strong>Quinta Seara d&#039;Ordens<\/strong>. By using our website to make a booking request, the user confirms that they have read, understood and accepted the terms described herein.<\/p>\n\n\n\n<p><strong>1. Booking Activities and Wines<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reservations for visits and activities at Quinta Seara d&#039;Ordens are made using reservation request forms available on our website.<\/li>\n\n\n\n<li>After completing the form, the user will receive an email confirming availability. The reservation will only be considered confirmed after our response.<\/li>\n\n\n\n<li>Our wines can only be purchased by reservation through the contact details provided on our website.<\/li>\n\n\n\n<li>To place a reservation order, the customer must contact us by phone or email, indicating the products of interest and the desired quantity.<\/li>\n\n\n\n<li>After your order is placed, our team will confirm the availability of the wines and provide all the necessary information to complete the purchase.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Reservation Request Conditions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Availability:<\/strong> Reservations are subject to availability. In case of unavailability, we will inform the user with possible alternative dates.<\/li>\n\n\n\n<li><strong>Booking Deadline:<\/strong> Reservations must be made at least 48 hours in advance.<\/li>\n\n\n\n<li><strong>Cancellation:<\/strong> Reservations can be cancelled free of charge up to 48 hours before the date of the visit. Cancellations outside this timeframe may not be refunded.<\/li>\n\n\n\n<li>The wine reservation will only be confirmed after the customer receives an email or phone call from our team, confirming product availability and providing payment instructions.<\/li>\n\n\n\n<li>Payment must be made according to the instructions given in the booking confirmation, and can be made by bank transfer or other indicated method.<br><\/li>\n<\/ul>\n\n\n\n<p><strong>3. Prices and Payment Methods<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prices:<\/strong> All prices for products and experiences listed include applicable taxes and are subject to change without notice.<\/li>\n\n\n\n<li><strong>Payment:<\/strong> Payment is made on-site by credit\/debit card or cash at the time of the visit. Alternatively, a pre-authorization of payment may be requested for groups or special reservations.<\/li>\n\n\n\n<li><strong>Pricing Policy per Person\/Group:<\/strong> The price may vary depending on the number of participants or the type of activity. For groups, there may be special conditions, detailed in the booking process.<br><\/li>\n<\/ul>\n\n\n\n<p><strong>4. User Rights and Obligations<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Accuracy of Information:<\/strong> The user agrees to provide accurate information on the booking form for validation of their activity reservations and product requests.<\/li>\n\n\n\n<li><strong>Consent for Personal Data:<\/strong> By making a reservation, the user consents to the collection and processing of their personal data as described in our Privacy Policy.<\/li>\n\n\n\n<li><strong>Cancellation and Modification Rights:<\/strong> The user may cancel or modify their reservation within the indicated timeframes.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Cancellation Policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancellation initiated by the user:<\/strong> For cancellations made up to 48 hours before the visit date, the user will not incur any cost. Cancellations outside this timeframe may not be refunded, except in exceptional circumstances.<\/li>\n\n\n\n<li><strong>Cancellation initiated by Quinta Seara d&#039;Ordens:<\/strong> In the event of changes or cancellations by the Quinta, the user will be informed in advance and will be offered an alternative or a full refund.<\/li>\n\n\n\n<li>Wine reservations can be cancelled up to 24 hours after availability is confirmed, at no additional cost.<\/li>\n\n\n\n<li>Any subsequent cancellations must be discussed directly with our team and will be reviewed on a case-by-case basis.<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Limitation of Liability<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quinta Seara d&#039;Ordens is not responsible for losses or damages resulting from the cancellation of activities due to force majeure events, such as extreme weather conditions or other unforeseen circumstances.<\/li>\n\n\n\n<li>We reserve the right to adjust the Terms and Conditions, and we advise users to consult them periodically.<br><\/li>\n<\/ul>\n\n\n\n<p><strong>7. Contact<\/strong> For more information about reservations or to clarify any doubts, please contact us using the details below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-mail:<\/strong> geral@searadordens.com<\/li>\n\n\n\n<li><strong>Telephone:<\/strong> +351 254 906 415<\/li>\n<\/ul>\n\n\n\n<p>By making a reservation request, the user confirms acceptance of these Terms and Conditions and declares to be aware of the policies and practices of Quinta Seara d&#039;Ordens.<\/p>\n\n\n\n<p>8. Complaints:<br><\/p>\n\n\n\n<p>If you wish to make a complaint or a compliment, we offer the Complaints Book in electronic format. The complaint submitted in the <a href=\"https:\/\/www.livroreclamacoes.pt\/inicio\">Electronic Complaints Book<\/a> It has the same validity as a complaint submitted in the paper complaints book.<\/p>","protected":false},"excerpt":{"rendered":"<p>Termos e Condi\u00e7\u00f5es da Quinta Seara d&#8217;Ordens Estes Termos e Condi\u00e7\u00f5es regulam o processo de reservas para visitas e atividades<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3364","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/pages\/3364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/comments?post=3364"}],"version-history":[{"count":1,"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/pages\/3364\/revisions"}],"predecessor-version":[{"id":3366,"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/pages\/3364\/revisions\/3366"}],"wp:attachment":[{"href":"https:\/\/searadordens.com\/en\/wp-json\/wp\/v2\/media?parent=3364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}