Privacy and Data Protection Policy

  1. Data Controller:
    Sociedade Agrícola Quinta Seara d'Ordens, Lda (Quinta Seara d'Ordens) ensures the protection of the personal data of its website users, strictly complying with the General Data Protection Regulation (GDPR) of the European Union. The data collected is used exclusively to provide products and services and improve our quality.

Under no circumstances do we share your data with third parties, except with public authorities when required by law. Visiting our website does not, in itself, imply the collection of personal data, but we automatically collect some technical data to optimize navigation. In some areas of the site, personal data may be requested, always in a clear and transparent manner.

Below, we detail the types of data collected, their purpose, and your rights regarding the information, correction, and deletion of the data provided.

 

  1. Definitions:
  • User: An individual who uses the website.
  • Personal Data: Any information provided by the user (name, email, IP address, among others).
  • Personal Data Processing: All operations performed with the data (collection, storage, deletion, etc.).

 

  1. Data request:

Quinta Seara d'Ordens' main focus is customer satisfaction, and therefore needs to collect personal data from its clients.

If you wish to visit the Quinta Seara d'Ordens facilities, you can fill out a form available for this purpose on our website. You will be asked for some personal information (name, phone number and email address). 

The purpose of collecting this data is solely to enable us to respond to your visit scheduling request with a minimum of personalization, and it will not be used for any other purpose. You can also contact Quinta Seara d'Ordens directly through other channels indicated in the "Contact Us" link.

  1. Purposes of Data Processing:
    The data is collected for:
  • Account Registration and Management: Accessing and updating personal data.
  • Order Fulfillment: Processing purchases, reservations at Quinta Seara d'Ordens facilities, and responding to contact requests.
  • Customer Support: Resolving issues through contact forms.
  1. Data Security and Retention:
    Quinta Seara d'Ordens has established a maximum retention period of 10 years for your personal data. After this period, we will contact you to confirm whether you wish to keep your data in our database. If we do not receive a response, your data will be automatically deleted.

We have implemented technical and organizational measures to protect data against unauthorized access and maintain its confidentiality. Data is retained only as long as necessary to fulfill the purposes for which it was stored or as required by applicable law.

  1. Data Sharing with Third Parties:
    Data may be shared with legal authorities or service providers only to the extent necessary for the performance of the contracted services.

 

  1. Links to external websites

Our Privacy and Data Protection Policy applies exclusively to our website. However, the Quinta Seara d'Ordens website may contain links to partner websites. Linking to these websites always requires a user click on the respective link; the connection is never automatic. It is absolutely impossible for Quinta Seara d'Ordens to guarantee that the data protection practices of these entities comply with the law and our ethical requirements.

Therefore, Quinta Seara d'Ordens cannot be held responsible for the content or privacy policies of other external websites, and any damage or illegal situation that may result from visiting those websites is the sole responsibility of their owners.

  1. User Rights Regarding Data:
    The user may request access to, correction, deletion, or limitation of the processing of their data at any time by contacting us using the information provided on our website or directly through... geral@searadordens.com. 

Data subjects have the following rights, which they can exercise easily and free of charge:

  • Right of Access: the right to obtain confirmation as to what personal data is being processed and information about it.
  • Right to Access or Copy: the right to view or obtain a copy of your personal data, such as invoices or written agreements.
  • Right of Rectification: the right to request the correction of any inaccurate personal data or the completion of incomplete personal data.
  • Right to Erasure of Data or “Right to Be Forgotten”: the right to obtain the erasure of your personal data, provided that there are no valid grounds for its retention, such as in cases where Quinta Seara d'Ordens needs to retain data to comply with a legal obligation or to exercise a right.
  • Right to Data Portability: the right to receive the data provided in a commonly used and machine-readable digital format.
  • Right to Withdraw Consent: If data processing is based on consent, the user has the right to withdraw their consent at any time, without compromising the legality of processing previously carried out based on the consent given.
  • Right to Object: the right to object to the processing of your personal data for the purposes of Quinta Seara d'Ordens' legitimate interests, direct marketing, or profiling based on your preferences or interests.
  • Right to Restriction of Processing: the right to request the restriction of the processing of your personal data, which can be exercised in two ways: (1) suspension of processing or (2) limitation of processing to certain categories of data or purposes.
  • Right to Lodge Complaints: You have the right to lodge a complaint with the supervisory authority, the National Data Protection Commission (CNPD), or directly with Quinta Seara d'Ordens, if you believe that your data is not being processed lawfully.
  1. Cookies and Similar Technologies:
    We use cookies to improve the user experience on the website. This data is used for statistical purposes and to personalize browsing, without personally identifying users. Users can configure their browser to refuse cookies, although this may affect the functionality of the website.

  2. Privacy Policy Updates:
    We reserve the right to amend this policy whenever necessary to ensure compliance with applicable law and to reflect improvements in our data protection processes.

  3. Contact and Privacy Questions:
    For further information or to exercise your rights, please contact:
  • Sociedade Agrícola Quinta Seara d'Ordens, Lda
  • Address: Quinta Seara d'Ordens, 5050-341 Poiares – Peso da Régua
  • Telephone: +351 254 906 415
  • Email: geral@searadordens.com

  1. Applicable Law and Jurisdiction

The Privacy Policy, as well as the collection, processing, or transmission of Customer and Employee Data, are governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and by the applicable legislation and regulations in Portugal. Any disputes arising from the validity, interpretation, or execution of the Privacy Policy, or related to the collection, processing, or transmission of Customer data, shall be submitted exclusively to the jurisdiction of the courts of the district of Porto, without prejudice to applicable mandatory legal provisions.

 

  1. Acceptance of our Privacy and Data Protection Policy

By consenting to our website, you implicitly agree to the use of your personal data, as described above.

As our website evolves and new technologies are adopted, it may be necessary to make changes to our Privacy and Data Protection Policy. Quinta Seara d'Ordens reserves the right to modify its Privacy and Data Protection Policy at any time. 

We suggest that you visit this Privacy Policy regularly to stay updated on our data protection practices.

Last updated on November 31, 2024.